Kind Words From Our Clients
Took the time to explain and allowed for questions and did a demonstration on how to use nebulizar.
" Made me feel that I was in good hands, the doctor actively listened to me and was empathetic. Her expertise made me feel I could trust her recommendations. Took the time to explain and allowed for questions and did a demonstration on how to use nebulizar "
Provide clear instructions and reassurance as to what was happening and what the next steps were.
" The convenience and care we received when we were worried sick was truly the best. The medicine they gave us to make our baby comfortable for the night until she could go see her vet/dentist in the morning really made a huge difference. We appreciate it so much. Provide clear instructions and reassurance as to what was happening and what the next steps were. As well as provide a short term plan to hold Garfield over until she got to the vet in the morning. "
The convenience and care we received when we were worried sic.
" The convenience and care we received when we were worried sick was truly the best. The medicine they gave us to make our baby comfortable for the night until she could go see her vet/dentist in the morning really made a huge difference. We appreciate it so much. Provided clear instructions and reassurance as to what was happening and what the next steps were. As well as provide a short term plan to hold Garfield over until she got to the vet in the morning. "
Explaining diagnosis.
" Very caring staff. While the wait was long, they do prioritize pets by their severity of illness. Doctors and staff took time to explain and listen to you. I just wish they were closer to me in Yorba Linda. Explaining diagnosis "
I visited Pacific Care Pet Emergency a few months back when my main ER vet couldn't see my pup.
" I visited Pacific Care Pet Emergency a few months back when my main ER vet couldn't see my pup. I was so pleased with the staff as well as the doctor and the care she received. It seemed very well run, they communicated well, and the cost was quite affordable compared to other ER vet specialities. I will definitely be returning shoul "
You are compassionate and caring during my time of need.
" I was very impressed with Pacific Care. All the staff and doctors were wonderful. They took excellent care of my little girl. You are compassionate and caring during my time of need. You took excellent care of my pet. "
Thank you Pacific Care for all you do.
" Thank you Pacific Care for all you do. I brought my cat Shiesty in yesterday because she was really sick after a recent surgery. They took her back within 30 seconds of me walking in there as I called before arriving and gave them details about what was going on. They did lots of tests to understand what was going on, and after doing "
Staff was very thorough and took time to explain my pet's problems.
" Staff was very thorough and took time to explain my pet's problems. Their news was very difficult to hear but they delivered it in a kind and caring fashion. The only issue is that they are so busy, it feels like the wait takes forever to check out or consult with the treating vet. "
Staff was very thorough and took time to explain my pet's problems.
" Staff was very thorough and took time to explain my pet's problems. Their news was very difficult to hear but they delivered it in a kind and caring fashion. The only issue is that they are so busy, it feels like the wait takes forever to check out or consult with the treating vet. "
The amount of love, care, patience, and support everyone here.
" The amount of love, care, patience, and support everyone here offers is beyond words can explain. I am so thankful I found this place for my pet. Everyone was so kind and wonderful to speak with. I am happy that there are still good people in this world who care about our pets and are not just in it for the money. The Drs are very straight forward and will break everything down for you, and answer all the questions you have. When I had to bring in my pet a second time, the amount of care we... veryone here offers is beyond words can explain. I am so thankful I found this place for my pet. Everyone was so kind and wonderful to speak with. I am happy that there are still good people in this world who care about our pets and are not just in it for the money. The Drs are very straight forward and will break everything down for you, and answer all the questions you have. When I had to bring in my pet a second time, the amount of care we received was no different from the first. I unfortunately had to put my pet down because he was just too sick. No words can express how hard this was for me, but thanks to the staff here they were with us every step of the way. I received a sympathy card in the mail a few days later, and I balled my eyes out. It just goes to show how much they care and I truly appreciate them for everything they have done. Thank you Drs and Staff for everything that you do. Read More "
I liked being able to see the doctor face to face.
" Dr Kellie Chung is an excellent doctor who exceeded my expectations by far. I was hoping for a doctor that is thorough and who looks at the details of Bonnie's overall health in order to provide the right care for her. I felt she was a very good communicator, very empathetic and logical in assessing all differentials in her diagnosis. Even though there is the likelihood of a scary diagnosis, I feel much better than I have in almost a year because I can now figure out a plan in how to care for... ded my expectations by far. I was hoping for a doctor that is thorough and who looks at the details of Bonnie's overall health in order to provide the right care for her. I felt she was a very good communicator, very empathetic and logical in assessing all differentials in her diagnosis. Even though there is the likelihood of a scary diagnosis, I feel much better than I have in almost a year because I can now figure out a plan in how to care for my dog. That in itself means a lot and I am thankful. I liked being able to see the doctor face to face. I also liked how thorough Dr Chung was, how she approached Bonnie's diagnosis without any bias from her previous doctors' work -ups. I appreciated how clean the facility was and that everyone was understanding that I had to bring my another hyperactive dog with me who had just been seen by her primary vet. Read More "
Dr Kerrie Chung is an excellent doctor who exceeded my expectations by far.
" Dr Kerrie Chung is an excellent doctor who exceeded my expectations by far. I was hoping for a doctor that is thorough who looks at all the details of Bonnie's overall health in order to provide the right care for her. I felt she was a very good communicator, very empathetic and logical in assessing all differentials in her diagnosis "
Did not make me feel rushed when answering my questions.
" The facility is brand new and very clean. Many areas to sit with your pet to make you feel comfortable. Did not make me feel rushed when answering my questions. "
The plan of how a visit runs was explained very well by the CS agent when I called.
" Good experience. Unlike a standard vet appointment, the Dr. Checked my entire dog! Offering information about all of the examination. Not just why I brought my dog there. I was there about 2 hours total, maybe less. I was elated that the issue was temporary and given a list to follow post visit. Also, about the facility. I am allergic to animals except those deemed hypoallergenic. The last time I was in someone's home and they had a cat, I ended up in the ER since, even though I take... ent, the Dr. Checked my entire dog! Offering information about all of the examination. Not just why I brought my dog there. I was there about 2 hours total, maybe less. I was elated that the issue was temporary and given a list to follow post visit. Also, about the facility. I am allergic to animals except those deemed hypoallergenic. The last time I was in someone's home and they had a cat, I ended up in the ER since, even though I take Singulair daily and carry a rescue inhaler. I had no problems! I am assuming you have hepatitis filters or something to continually clean the air. The staff and the Dr. are very good. I was too nervous to ask a question about one of the issues mentioned that was not about what brought me there. My mistake. The plan of how a visit runs was explained very well by the CS agent when I called! Kudos to Matthew! Read More "
I am very impressed with the treatment that Beam received.
" I am very impressed with the treatment that Beam received. I was met with compassion and thorough answers to every question that I and my family could think of when it came to Beam's health. Dedicated service to Beam's health "
Very happy with the Animal Hospital.
" Very happy with the Animal Hospital. Dr. Beamon was very thorough when explaining my dog’s issue. Friendly staff both when I called and while I was there. Will now be my choice if I ever need an Animal Hospital again. Much better than other Animal Hospitals. Thank you Dr. Beaman! "
Dedicated service to Beam's health.
" I am very impressed with the treatment that Beam received. I was met with compassion and thorough answers to every question that I and my family could think of when it came to Beam's health. Dedicated service to Beam's health "
Everyone there was so kind and the care was amazing for Donny.
" Everyone there was so kind and the care was amazing for Donny. Our Dr called twice a day with updates and even sent a picture. The care and concern for my Donny was first rate. I highly recommend this hospital for your pet. "
I am very impressed with the treatment that Beam received.
" I am very impressed with the treatment that Beam received. I was met with compassion and thorough answers to every question that I and my family could think of when it came to Beam's health. Dedicated service to Beam's health "
Friendly care at reception.
" We felt well cared for upon entry. We were greeted and Miles was given lots of love as we were instantly taken back to our room. The internal medicine Specialist was very clear and frank with her diagnosis of care for Miles based on his charts. Miles will have proper bloodwork to monitor his Cushings disease. I feel we are in good hands. Friendly care at reception! "
The specialist I saw, Dr. Duesberg, was so thorough and spot .
" The specialist I saw, Dr. Duesberg, was so thorough and spot on in her knowledge and assessment of my dog's condition, which was a bit complicated. The staff was always polite and responsive to any of my concerns. It's so nice to feel that your animal family member is in competent hands. I appreciated the the nice front desk staff. M "
Medical expertise, clear results communication, kind care for my dog, polite and friendly communicati.
" The specialist I saw, Dr. Duesberg, was so thorough and spot on in her knowledge and assessment of my dog's condition, which was a bit complicated. The staff was always polite and responsive to any of my concerns. It's so nice to feel that your animal family member is in competent hands. I appreciated the the nice front desk staff. Medical expertise, clear results communication, kind care for my dog, and polite and friendly communication, all made me feel in good hands for my baby. "
The doctor took time to answer my questions and she explained everything very well.
" Clean place, friendly office staff and doctor. There was a nice bathroom. It was comfortable in the waiting room. The furniture was comfy. The doctor took time to answer my questions and she explained everything very well. "
I had to take my Yorkie Rocky to this place.
" I had to take my Yorkie Rocky to this place. It is big, clean and the furniture in waiting area and exam rooms were comfy. The staff is was very friendly , kind and they were happy to assist me with check in, guiding me to exam room, and giving me directions to the very nice clean bathroom. The vet explained the scans and answered my "
My cat had to come in for an emergency labored breathing.
" My cat had to come in for an emergency labored breathing. They immediately took him back, got assessed, and took a deposit so they could do treatments right away. My poor guy was extremely sick and unfortunately did not make it but through no fault of the Vets or the technicians. Everyone was extremely empathetic and sympathetic and "
I took my sick pet to Pacific Care the day after a horrible experience at Veterinary Specialty Hospi.
" I took my sick pet to Pacific Care the day after a horrible experience at Veterinary Specialty Hospital in San Diego. It was the best decision I made in my pet's time of crisis. In terms of emergency pet care, Pacific Care is the absolute real deal. Very competent. Very helpful. Very professional. They cannot cure my pet's terminal i "
