Kind Words From Our Clients


Being flexible to my pet's needs.
" The cardiologist stayed late so she could see my dog, which I appreciated. Everyone was nice and welcoming. I got into a room quickly and the doctor took her time to explain everything to me. Being flexible to my pet's needs "

Get to the root of level of care needs.
" Quality doctors, expensive care. Doctor Sarah Beaman was professional and explained the level of care my cat needed, but the finance team could've put some more effort in caring. "




This place is awesome .
" This place is awesome ! Everyone was so friendly and knowledgeable! They took great care of my dog and were very transparent about options for his care. The staff was thorough and professional which is something I really appreciated. I will only go to this hospital if emergency care is needed for my pup. Also with all the animals goi "

bathrooms are very clean.
" promptness in answering calls, reception and during corvid restrictions there was no excessive wait when i came to the appointments. clean and spacious lobby bathrooms are very clean "



Timely checkin and Dr and assistant kept us posted through all steps.
" Very helpful and friendly staff. Clean new building and offices. Dr was very sincere and didn't push unwanted tests, procedures or products. Took care of my dog and very happy to be recommending by our vet. Timely checkin and Dr and assistant kept us posted through all steps. "



Very helpful and friendly staff.
" Very helpful and friendly staff. Clean new building and offices. Dr was very sincere and didn't push unwanted tests, procedures or products. Price was on par with other hospitals we have visited in past. Took care of my dog and was very happy to be recommending by our vet. Timely checkin and Dr and assistant kept us posted through al "

Efficient, kind and listened to our concerns.
" Great staff, clean facility. The ER Dr. Lessard was thorough in her explanations, answered all our questions and concerns. Believed we were in good hands. Efficient, kind and listened to our concerns. "

So it has been a week since we had to take our little girl Blossom to Pacific Care and the staff and.
" So it has been a week since we had to take our little girl Blossom to Pacific Care and the staff and doctor was absolutely caring for our loss. I'm not a cat person but this little orange cat had my heart and was very hard for me. I miss her so much and again this place I felt good on our decision to have her go to the rainbow Bridge "





Facility seemed in good shape when walking in.
" Facility seemed in good shape when walking in. A little warm in the office visit area, but overall was OK. The team provided clear instructions on action plan which was good, and my pet seems happier already which is the reason I travelled far to see Pacific Care! "



I had a very sick boxer puppy that needed a vet on a Sunday- I called around to a few vets that were.
" I had a very sick boxer puppy that needed a vet on a Sunday- I called around to a few vets that were open and this place had the best front office staff and prices around! When your pooch isn't feeling well it so refreshing to have nice supportive people telling you not to worry and to bring her right in! I have to say a SPECIAL THAN "



The doctor was very knowledgeable and was unhurried… Took the time to answer all questions and create.
" Great experience at a referral hospital… made a stressful situation a good experience. The doctor was very knowledgeable and the staff was very efficient. The doctor was unhurried… Took the time to answer all questions and create a plan going forward. Dr. Dusberg offered to consult with a colleague about Hank's case and get back to me. Very much appreciated. "


Although Pacific Care was not able to save my baby, I do want to give a shoutout to three particular.
" Although Pacific Care was not able to save my baby, I do want to give a shoutout to three particular staff members. Dr. V, Renee, and Karen. They were compassionate, went above and beyond and truly there for me during the most traumatic week of my life. Thank you to these three wonderful humans, especially Renee - she was a godsend, "

Great experience at a referral hospital.
" Great experience at a referral hospital... made a stressful situation a good experience. The doctor was very knowledgeable and the staff was very efficient. The doctor was unhurried... Took the time to answer all questions and create a plan going forward. Dr. Dusberg offered to consult with a colleague about Hank's case and get back "

Saved Parkers life and brought him up to a good quality.
" My heartfelt thanks to a great team for saving my precious Parker's life. Everyone stepped up in a professional and compassionate way. I am so grateful. Saved Parkers life and brought him up to a good quality. Most importantly your great staff is continuing to follow his progress and treat him accordingly to make sure he continues to improve and has a good quality of life "


Take care of my baby.
" Location was easy to find. Clean outside and inside. Was greeted immediately coming in. Front desk personnel were all very kind. Doctor was kind, also very informative and described everything in a manner I was able to understand. I'm happy to bring my doggie Cookie back for further treatment Take care of my baby "

My puppy's leg filled up with a liquid/bacterial infection on.
" My puppy's leg filled up with a liquid/bacterial infection on a Friday. Over the course of the weekend her leg doubled in size from swelling, she could no longer walk or get up by herself at all, and so we needed to find a place to do a joint-tap on her knee as soon as possible. Everywhere in our area could not see her until the mid "

Location was easy to find.
" Location was easy to find. Clean outside and inside. Was greeted immediately coming in. Front desk personnel were all very kind. Doctor was kind, also very informative and described everything in a manner I was able to understand. I'm happy to bring my doggie Cookie back for further treatment Take care of my baby "


I felt my pet was in good hands from the time we arrived to discharge and follow up.
" The staff, technicians and Doctors were very friendly and professional. They took the time to explain all aspects of my pets treatment. They treated us both with care. I felt my pet was in good hands from the time we arrived to discharge and follow up. "

I had to take my 5 year old Pomeranian in for a emergency visit.
" I had to take my 5 year old Pomeranian in for a emergency visit. The staff from the girls that checked us in to the vet assistant and emergency vet were professional and very caring. They were very compassionate in a very stressful situation. I highly recommend using Pacific Care for your pets needs. "

Communication, availability to talk and kindness.
" Very friendly, helpful and we could call day or night and they always made time for us and answered all our concerns Communication, availability to talk and kindness "

Four weeks ago, our 10 year old cat, Maui, was very ill and s.
" Four weeks ago, our 10 year old cat, Maui, was very ill and she was near the point for us making a final difficult decision for her. As a last resort, we were referred to Pacific Care Emergency by our animal primary care vet. All we wanted to do was offer her a chance to survive. After a two day stay with state of the art treatments "

Our vet recommended we come here after finding a Mast Tumor o.
" Our vet recommended we come here after finding a Mast Tumor on my 12 year old dog, Lucky. Lucky is more than a dog. He's our baby and is family. I was a wreck from the moment I called to schedule our first appointment. The gal that answered your phone was so kind and compassionate. That experience/compassion continued when I went in "

Wonderful service, Doctors took amazing care for my 9 week old puppy that only weighs 1.
" Wonderful service, Doctors took amazing care for my 9 week old puppy that only weighs 1.6 pounds and caught Parvovirus which is deadly especially in this situation. They talked to us at all times day or night answered all questions and let us know the truth of what could happen. Front desk was always kind when we called and never fel "

Everything.
" Our vet recommended we come here after finding a Mast Tumor on my 12 year old dog, Lucky. Lucky is more than a dog. He's our baby and is family. I was a wreck from the moment I called to schedule our first appointment. The gal that answered your phone was so kind and compassionate. That experience/compassion continued when I went in for our first appointment. The lady who greeted me, the tech who took us to the room, Dr Vorathavorn and the rest of your staff were incredibly kind. Which meant... Mast Tumor on my 12 year old dog, Lucky. Lucky is more than a dog. He's our baby and is family. I was a wreck from the moment I called to schedule our first appointment. The gal that answered your phone was so kind and compassionate. That experience/compassion continued when I went in for our first appointment. The lady who greeted me, the tech who took us to the room, Dr Vorathavorn and the rest of your staff were incredibly kind. Which meant the world to me. Dr Vorathavorn was patient and explained and answered every question I had. I was to leave Lucky for two hours while they ran tests. While I was nervous I knew my baby was in safe hands. When I picked up Lucky 2 hours later he was wonderful spirits after having had a number of tests done and being poked and prodded. The incredible experience didn't stop there. The follow up with phone calls and emails were informative and receiving the test results within 24 hours instead of days was a huge relief. Thank you all from the bottom of my heart for doing everything right during this stressful time for Lucky and our family. Read More "

Our vet recommended we come here after finding a Mast Tumor on my 12 year old dog, Lucky.
" Our vet recommended we come here after finding a Mast Tumor on my 12 year old dog, Lucky. Lucky is more than a dog. He's our baby and is family. I was a wreck from the moment I called to schedule our first appointment. The gal that answered your phone was so kind and compassionate. That experience/compassion continued when I went in "

Unfortunately we weren't able to save our beloved Sadie, but .
" Unfortunately we weren't able to save our beloved Sadie, but Pacific Care was very supportive and Dr. Najman was wonderful in providing guidance about Sadie's condition so we could make our decisions without regrets or doubt. "

Great knowledgeable and friendly support.
" All the staffs who work at Pacific Care Pet Emergency are outstanding and knowledgeable. We special thank Cynthia, Johana and Vi at the reception. < br />Doctors, Dr. Vorathavorn, Dr. Beaman and Dr. Durtschi. Great knowledgeable and friendly support "

Give me honest answers, helpful recommendations and compassionate care.
" They took good care of Willow when she had another bleed from her hemangiosarcoma, monitoring her levels and making sure she was comfortable. I was impressed with how much compassion they showed for both Willow and myself. I highly recommend this hospital and team of doctors! "

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