Kind Words From Our Clients
Did not make me feel rushed when answering my questions.
" The facility is brand new and very clean. Many areas to sit with your pet to make you feel comfortable. Did not make me feel rushed when answering my questions. "
The plan of how a visit runs was explained very well by the CS agent when I called.
" Good experience. Unlike a standard vet appointment, the Dr. Checked my entire dog! Offering information about all of the examination. Not just why I brought my dog there. I was there about 2 hours total, maybe less. I was elated that the issue was temporary and given a list to follow post visit. Also, about the facility. I am allergic to animals except those deemed hypoallergenic. The last time I was in someone's home and they had a cat, I ended up in the ER since, even though I take... ent, the Dr. Checked my entire dog! Offering information about all of the examination. Not just why I brought my dog there. I was there about 2 hours total, maybe less. I was elated that the issue was temporary and given a list to follow post visit. Also, about the facility. I am allergic to animals except those deemed hypoallergenic. The last time I was in someone's home and they had a cat, I ended up in the ER since, even though I take Singulair daily and carry a rescue inhaler. I had no problems! I am assuming you have hepatitis filters or something to continually clean the air. The staff and the Dr. are very good. I was too nervous to ask a question about one of the issues mentioned that was not about what brought me there. My mistake. The plan of how a visit runs was explained very well by the CS agent when I called! Kudos to Matthew! Read More "
Very happy with the Animal Hospital.
" Very happy with the Animal Hospital. Dr. Beamon was very thorough when explaining my dog’s issue. Friendly staff both when I called and while I was there. Will now be my choice if I ever need an Animal Hospital again. Much better than other Animal Hospitals. Thank you Dr. Beaman! "
I am very impressed with the treatment that Beam received.
" I am very impressed with the treatment that Beam received. I was met with compassion and thorough answers to every question that I and my family could think of when it came to Beam's health. Dedicated service to Beam's health "
Dedicated service to Beam's health.
" I am very impressed with the treatment that Beam received. I was met with compassion and thorough answers to every question that I and my family could think of when it came to Beam's health. Dedicated service to Beam's health "
Everyone there was so kind and the care was amazing for Donny.
" Everyone there was so kind and the care was amazing for Donny. Our Dr called twice a day with updates and even sent a picture. The care and concern for my Donny was first rate. I highly recommend this hospital for your pet. "
I am very impressed with the treatment that Beam received.
" I am very impressed with the treatment that Beam received. I was met with compassion and thorough answers to every question that I and my family could think of when it came to Beam's health. Dedicated service to Beam's health "
Friendly care at reception.
" We felt well cared for upon entry. We were greeted and Miles was given lots of love as we were instantly taken back to our room. The internal medicine Specialist was very clear and frank with her diagnosis of care for Miles based on his charts. Miles will have proper bloodwork to monitor his Cushings disease. I feel we are in good hands. Friendly care at reception! "
The specialist I saw, Dr. Duesberg, was so thorough and spot .
" The specialist I saw, Dr. Duesberg, was so thorough and spot on in her knowledge and assessment of my dog's condition, which was a bit complicated. The staff was always polite and responsive to any of my concerns. It's so nice to feel that your animal family member is in competent hands. I appreciated the the nice front desk staff. Medical expertise, clear results communication, kind care for my dog, and polite and friendly communication, all made me feel in good hands for my baby. "
Medical expertise, clear results communication, kind care for my dog, polite and friendly communicati.
" The specialist I saw, Dr. Duesberg, was so thorough and spot on in her knowledge and assessment of my dog's condition, which was a bit complicated. The staff was always polite and responsive to any of my concerns. It's so nice to feel that your animal family member is in competent hands. I appreciated the the nice front desk staff. Medical expertise, clear results communication, kind care for my dog, and polite and friendly communication, all made me feel in good hands for my baby. "
The doctor took time to answer my questions and she explained everything very well.
" Clean place, friendly office staff and doctor. There was a nice bathroom. It was comfortable in the waiting room. The furniture was comfy. The doctor took time to answer my questions and she explained everything very well. "
I had to take my Yorkie Rocky to this place.
" I had to take my Yorkie Rocky to this place. It is big, clean and the furniture in waiting area and exam rooms were comfy. The staff is was very friendly , kind and they were happy to assist me with check in, guiding me to exam room, and giving me directions to the very nice clean bathroom. The vet explained the scans and answered my question in a kind way. Coming in to pick up Rocky they were very caring and when they brought him back they held him for a minute while I was in the bathroom.... s big, clean and the furniture in waiting area and exam rooms were comfy. The staff is was very friendly , kind and they were happy to assist me with check in, guiding me to exam room, and giving me directions to the very nice clean bathroom. The vet explained the scans and answered my question in a kind way. Coming in to pick up Rocky they were very caring and when they brought him back they held him for a minute while I was in the bathroom. They take the payment in the exam room which is a great way to remain private about transaction. Over all if you need great pet services this place is wonderful. Read More "
My cat had to come in for an emergency labored breathing.
" My cat had to come in for an emergency labored breathing. They immediately took him back, got assessed, and took a deposit so they could do treatments right away. My poor guy was extremely sick and unfortunately did not make it but through no fault of the Vets or the technicians. Everyone was extremely empathetic and sympathetic and "
I took my sick pet to Pacific Care the day after a horrible experience at Veterinary Specialty Hospi.
" I took my sick pet to Pacific Care the day after a horrible experience at Veterinary Specialty Hospital in San Diego. It was the best decision I made in my pet's time of crisis. In terms of emergency pet care, Pacific Care is the absolute real deal. Very competent. Very helpful. Very professional. They cannot cure my pet's terminal i "
We recently had an emergency with our dog at 5am in the morning on a weekend.
" We recently had an emergency with our dog at 5am in the morning on a weekend. We were so thankful to find this beautiful 24 hour emergency hospital. The welcoming staff brought us in right away and the Doctor immediately began to triage her. We appreciate the kindness, compassion, and sensitivity shown by every one as we ultimately h "
Take time to make sure I understood everything.
" Everyone was very gracious and patient. It's truly stressful to have a sick pet. The staff and doctors were calm and understanding through the whole process. Take time to make sure I understood everything. "
Our initial experience here was not positive, however our vet.
" Our initial experience here was not positive, however our veterinarian encouraged us to go back the next day and I'm very glad we did. The care we received here saved our dog's life. Dr. Beaman and Dr. Lessard in particular were really excellent. They both communicated clearly on what was happening and their treatment recommendations. Very appreciative of their support and care for our pup. "
I was able to get an appointment within a week of making my first phone call.
" I was very happy with the entire staff and the doctor. I received excellent care and would definitely go back if I had another emergency. I had to wait about an hour to be seen but that I think is expected when you're going to an urgent care for dogs. I was able to get an appointment within a week of making my first phone call "
provided status updates with personal calls from the Drs.
" very pleasant and professional staff who genuinely care about animals. provided many informative status updates with personal calls from the Drs, & gave options for treatments. provided cost estimates with documentation. provided clear & concise instructions for take-home medications "
Found the diagnosis within a reasonable budget.
" I felt that the vet and staff were caring, professional and understood my dog and her predicament. Found the diagnosis within a reasonable budget. Very appreciative "
They saved our baby ♡.
" They saved our baby ♡. Not only that, but every person we worked with was kind, obviously an animal lover, and took their time. I never felt rushed or felt like they weren't listening or hurrying us along. They took our year old cat in with kidney failure instantly and took time to meet with us to get proper information. They updat "
Communicate and demonstrate a love for animals.
" Clean, very nice facility, with coffee and such to make you comfortable while you wait. They are kind and take your animal in right away. Every doctor we spoke to took their time and was incredibly thorough with us. I'm no vet, but they also just seemed to be very proficient in their jobs. I just feel like everyone was kind and an animal lover. < br /> < br />This was the only place we went to that pronounced milo (meelo) like we do at home and really did call and check in when... to make you comfortable while you wait. They are kind and take your animal in right away. Every doctor we spoke to took their time and was incredibly thorough with us. I'm no vet, but they also just seemed to be very proficient in their jobs. I just feel like everyone was kind and an animal lover. < br /> < br />This was the only place we went to that pronounced milo (meelo) like we do at home and really did call and check in when they said they would. I felt more relief when he stayed at the hospital with you guys! Communicate and demonstrate a love for animals Read More "
We brought our little doggy here for a follow-up with Dr. Durtschi, a cardiologist.
" We brought our little doggy here for a follow-up with Dr. Durtschi, a cardiologist. Everything went so smoothly! The vet that takes your pets history and discusses concerns before you see the cardiologist is SO SWEET! I hate that I didn't get her name. I had a migraine and she dimmed the lights and closed the shades to make me more c "
Care for my pet.
" I have had several experiences at Pacific Care with my two dogs. In comparison to other emergency care facilities in the area, Pacific Care Emergency is heads over heels above other places in their professionalism, thoroughness and communications. Each time I have had discussions with the veterinary physicians where they took their time and answered all my questions and allowed for involvement in the care plan. I can not compliment them enough. Care for my pet "
I have had several experiences at Pacific Care with my two do.
" I have had several experiences at Pacific Care with my two dogs. In comparison to other emergency care facilities in the area, Pacific Care Emergency is heads over heels above other places in their professionalism, thoroughness and communications. Each time I have had discussions with the veterinary physicians where they took their t "
Communication .
" I was very impressed with the facility and the skill level of the staff. < br />The doctors are wonderful and very knowledgeable. < br />Your facility was the only one that could squeeze in an Ultrasound needed for my dog. The fact that you have that ability shows you care. < br />The other sites were just a flat no or the Ultrasound tech only came in 1x a week! < br />I really appreciated this ! < br /> Communication !!! Accommodating , meeting Tiki's needs "
I was very impressed with the facility and the skill level of the staff.
" I was very impressed with the facility and the skill level of the staff. The doctors are wonderful and very knowledgeable. This facility was the only one that could squeeze in an urgent Ultrasound needed for my dog. The fact that they had that ability shows they care. The other sites we contacted were just a flat no or the Ultrasound "
Kept calm and quickly took Ringo into care.
" I was in and out within an hour. All vet techs quickly took Ringo and helped us in a stressful moment. < br /> < br />Most emergency places take a long time but this place was so fast and efficient! Kept calm and quickly took Ringo into care "
I was in and out within an hour.
" I was in and out within an hour. All vet techs quickly took Ringo and helped us in a stressful moment. I was honestly shocked at the fast wait time. Also, the doctor came out and spoke to me and was very efficient. Most emergency hospitals take a long time but this place was so fast and efficient! Kept calm and quickly took Ringo int "
Great friendly staff, very helpful and understanding.
" Great friendly staff, very helpful and understanding. Dr. Deusberg has been great w my boy and addresses all my concerns. She works well w my boy Donut's other specialists so I can make rhe best informed decisions. We love Missy! thank you Pacific Care! "

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