Kind Words From Our Clients


Very responsive and helpful.
" Very responsive and helpful. Took time to answer my numerous questions. Followed up timely with updates. Great care given, very understanding staff. Saw my dog immediately and stabilized him. Clear communication throughout. "

See my dog immediately and stabilize him.
" Very responsive and helpful. Took time to answer my numerous questions. Followed up timely with updates. Great care given, very understanding staff. See my dog immediately and stabilize him "

Took the best possible care of our cat that we could have hoped for.
" At Pacific Care, we felt taken care of. We could tell that our vets and other staff were well-trained, honest, communicative, and cared about our cat's health and happiness. It gave us comfort during a scary time, to know that our beautiful Boo was in good hands. Everyone took the best possible care of our cat that we could have hoped for. We had an amazing experience overall. "



Pacific CARE Pet Emergency & Specialty Hospital is to be commended for their professionalism, patien.
" Pacific CARE Pet Emergency & Specialty Hospital is to be commended for their professionalism, patience and compassion towards my dog Willow. Willow was only a little over a year old and diagnosed with Inflammatory Bowel Disease by another speciality clinic. The previous clinic believed that Willow possibly had intestinal lymphoma (a "

The entire experience was impressive and frankly the fee was reasonable as well given the quick and p.
" I was very impressed. The front staff were efficient and friendly. The process of check was easy. The hospital was clean and up to date and my vet was very impressive. ("Sarah Beaman Dvm) The entire experience was impressive and frankly the fee was reasonable as well given the quick and proxy are my pet received "



Room care of Coto immediately and were so friendly.
" From the moment I arrived, we were treated so sweet. It's never pleasant when something is wrong with you baby, but the staff made sure we were so comfortable. They were super friendly and didn't make us wait for hours. Room care of Coto immediately and were so friendly "

Everything.
" I entrusted Pacific Care with the final diagnostics and ultimate recommendation to let go of my beloved 10 year old Yorkshire terrier. Each step was explained in detail. All of my questions were answered. The doctors are of excellent caliber and the staff is exceptionally organized. Pacific care made the process as good as it could be considering the circumstances. I would recommend anyone to entrust their beloved pet to Pacific Care. Everything "

From the moment I arrived, we were treated so sweet.
" From the moment I arrived, we were treated so sweet. It's never pleasant when something is wrong with you baby, but the staff made sure we were so comfortable. They were super friendly and didn't make us wait for hours. Room care of Coto immediately and were so friendly "

The best that they have done for us was to explain everything in detail and give us some medication t.
" I would recommend this facility to my friends who are having issues with their pets due to the fact that this facility is very professional very knowledgeable and they explained everything to us and quite a lot of detail The best that they have done for us was to explain everything in detail and give us some medication that is needed for a pit the only issue maybe I would have as it was a very long way but I know that was to be anticipated buto be anticipated but other than that they did a... o are having issues with their pets due to the fact that this facility is very professional very knowledgeable and they explained everything to us and quite a lot of detail The best that they have done for us was to explain everything in detail and give us some medication that is needed for a pit the only issue maybe I would have as it was a very long way but I know that was to be anticipated buto be anticipated but other than that they did a great jobThe best that they have done for us was to explain everything in detail and give us some medication that is needed for a pit the only issue maybe I would have as it was a very long way but I know that was to be anticipated buto be anticipated but other than that they did a great job Read More "

My dog is a patient of Dr. April Durtschi for 4 years.
" My dog is a patient of Dr. April Durtschi for 4 years. My dog's heart was seriously bad four years ago, making her almost dead. But, the vet and staff took care of my dog with love and effort; now, she is almost fine. She eats, sleeps, and plays well. It would be not enough with 1000times to thank them. Thank you so much. "


We were referred here by our local pet smart in Rancho.
" We were referred here by our local pet smart in Rancho. We just got this doggy a couple hours ago and found him covered in ticks because he was left out side the whole time );;. We came to this place not knowing if they would take him and help us out with our situation. I can't express how thankful my sister and I are for them taking "

Dr. Chung listened to my concerns and developed a plan.
" The facility is very nice. The staff was very professional and polite. Dr. Chung was very informative, knowledgeable, and caring. Dr. Chung listened to my concerns and developed a plan of action. "


We recently had a health scare with our kitty Louie.
" We recently had a health scare with our kitty Louie...he had a dangerously high fever that wouldn't break. He was admitted to the hospital at Pacific Care for 5 days. Fortunately he is back home with us, all thanks to the incredible care he received at Pacific Care. The entire team was professional and welcoming and kept us updated t "


From the moment I was greeted my experience was positive.
" I felt that the care was exceptional, staff very professional and kind, and cost of care to be more than fair. I have already referred a friend to you. She has three dogs and recently had an emergency with one of them. From the moment I was greeted my experience was positive. I don't like to be greeted with excessive cost estimates when I already have a specific test referral and treatment plan from poison control. I left Pearl Blue Emergency vet prior to finding you because I was... professional and kind, and cost of care to be more than fair. I have already referred a friend to you. She has three dogs and recently had an emergency with one of them. From the moment I was greeted my experience was positive. I don't like to be greeted with excessive cost estimates when I already have a specific test referral and treatment plan from poison control. I left Pearl Blue Emergency vet prior to finding you because I was immediately strong armed at the door to sign a$1000 estimate. Very offensive. Read More "

Diagnosed Dr Benjals' cancer.
" The staff were very professional, friendly and interested in finding out about Dr Benjals' problem and in determing what could be done for him. Diagnosed Dr Benjals' cancer "

I felt that the care was exceptional, staff very professional.
" I felt that the care was exceptional, staff very professional and kind, and cost of care to be more than fair. I have already referred a friend to you. She has three dogs and recently had an emergency with one of them. From the moment I was greeted my experience was positive. I don't like to be greeted with excessive cost estimates w "

The staff were very professional, friendly and interested in finding out about our cat's problem and.
" The staff were very professional, friendly and interested in finding out about our cat's problem and in determining what could be done for him. They diagnosed his cancer and were very helpful in discussing all the options for what could be done about it. "


Thorough examination and explanation of the treatment for my cat while at the hospital and upon takin.
" Was very happy with the care my cat received at your hospital. Thorough examination and explanation of the treatment for my cat while at the hospital and upon taking him back home "

Humble enough to come back and say that the initial diagnosis was incorrect.
" The staff was very communicative and explained the costs associated with each diff option that made me feel my dog was in good hands no matter what I chose. Humble enough to come back and say that the initial diagnosis was incorrect "

Took us in the ER and even though long wait we got good care and not rushed.
" Caring care and thorough explanation of Hadley's tests and cause of her pain Took us in the ER and even though long wait we got good care and not rushed "

Made me feel like my pet was important and would receive outstanding care.
" Great experience. The staff was friendly and helpful. The facility is spotless. My dog received excellent care. Dr Chung was just wonderful. Made me feel like my pet was important and would receive outstanding care "




Gave quick and honest feedback that potentially saved us a lot of money.
" Intake was quick and doctor did not push unnecessary services Gave quick and honest feedback that potentially saved us a lot of money. "



I loved the attention and they were very helpful You guys were super informative.
" I loved the attention and they were very helpful You guys were super informative. We took my pet on short notice and thankfully it was handled pretty quick I went on a Tuesday at 1 am. We really liked that before doing anything we were informed of the prices and they were quick to give us the treatment for my puppy "

I brought my senior pup here for an urgent visit due to vomit.
" I brought my senior pup here for an urgent visit due to vomiting/diarrhea, and just generally not acting himself. Every staff member was so compassionate and helpful. The Dr we saw was very knowledgeable and honest when I asked his opinion if additional testing was necessary. Our entire visit only took an hour. Skippy is already feel "

Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current .
" The care, concern, and communication of each staff member was remarkable. Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current problem, evaluated and observed Frank so they could recommend the best way to treat Frank. "

The care, concern, and communication of each staff member was.
" The care, concern, and communication of each staff member was remarkable. Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current problem, evaluated and observed Frank so they could recommend the best way to treat Frank. "

The care, concern, and communication of each staff member was remarkable.
" The care, concern, and communication of each staff member was remarkable. Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current problem, evaluated and observed Frank so they could recommend the best way to treat Frank. "

Saved my cats life.
" This veterinary clinic is the only place I take my cat. Everytime I bring him somewhere we just end up here after wasting precious time. I don't want the basic care for our cat. It never solves the issue and always wastes agonizing time worrying my cat is still sick and have to put him through another trip and prolonged suffering. Saved my cats life. "




Kind, caring and thorough.
" Our aussie puppy, Jasper was licking his paw a lot before our trip from Portland, OR to Irvine, CA, but we couldn't get into our vet before we left. We drove 18 hours and by the time we got there, his paw was red and quite sore! We googled ER pet places and stopped here. The two staff working that evening were wonderful. It was 2 am! They were so kind and talked me through everything. Exceptional service. The prices were totally fair. We also have pet insurance which took the entire claim! I... t before our trip from Portland, OR to Irvine, CA, but we couldn't get into our vet before we left. We drove 18 hours and by the time we got there, his paw was red and quite sore! We googled ER pet places and stopped here. The two staff working that evening were wonderful. It was 2 am! They were so kind and talked me through everything. Exceptional service. The prices were totally fair. We also have pet insurance which took the entire claim! I wish this company was in Portland, OR! So glad to know that when we go to CA we have somewhere to stop if we need it. Thank you for all the help. Jasper is doing much better and healed so fast after he was given treatment! Read More "

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