Kind Words From Our Clients


Gave quick and honest feedback that potentially saved us a lot of money.
" Intake was quick and doctor did not push unnecessary services Gave quick and honest feedback that potentially saved us a lot of money. "


I loved the attention and they were very helpful You guys were super informative.
" I loved the attention and they were very helpful You guys were super informative. We took my pet on short notice and thankfully it was handled pretty quick I went on a Tuesday at 1 am. We really liked that before doing anything we were informed of the prices and they were quick to give us the treatment for my puppy "


I brought my senior pup here for an urgent visit due to vomit.
" I brought my senior pup here for an urgent visit due to vomiting/diarrhea, and just generally not acting himself. Every staff member was so compassionate and helpful. The Dr we saw was very knowledgeable and honest when I asked his opinion if additional testing was necessary. Our entire visit only took an hour. Skippy is already feel "

Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current .
" The care, concern, and communication of each staff member was remarkable. Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current problem, evaluated and observed Frank so they could recommend the best way to treat Frank. "

The care, concern, and communication of each staff member was.
" The care, concern, and communication of each staff member was remarkable. Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current problem, evaluated and observed Frank so they could recommend the best way to treat Frank. "

The care, concern, and communication of each staff member was remarkable.
" The care, concern, and communication of each staff member was remarkable. Everything, Obtained the records from Frank's primary vet, took thorough info about Frank's current problem, evaluated and observed Frank so they could recommend the best way to treat Frank. "

Saved my cats life.
" This veterinary clinic is the only place I take my cat. Everytime I bring him somewhere we just end up here after wasting precious time. I don't want the basic care for our cat. It never solves the issue and always wastes agonizing time worrying my cat is still sick and have to put him through another trip and prolonged suffering. Saved my cats life. "




Kind, caring and thorough.
" Our aussie puppy, Jasper was licking his paw a lot before our trip from Portland, OR to Irvine, CA, but we couldn't get into our vet before we left. We drove 18 hours and by the time we got there, his paw was red and quite sore! We googled ER pet places and stopped here. The two staff working that evening were wonderful. It was 2 am! They were so kind and talked me through everything. Exceptional service. The prices were totally fair. We also have pet insurance which took the entire claim! I... t before our trip from Portland, OR to Irvine, CA, but we couldn't get into our vet before we left. We drove 18 hours and by the time we got there, his paw was red and quite sore! We googled ER pet places and stopped here. The two staff working that evening were wonderful. It was 2 am! They were so kind and talked me through everything. Exceptional service. The prices were totally fair. We also have pet insurance which took the entire claim! I wish this company was in Portland, OR! So glad to know that when we go to CA we have somewhere to stop if we need it. Thank you for all the help. Jasper is doing much better and healed so fast after he was given treatment! Read More "

Our aussie puppy, Jasper was licking his paw a lot before our.
" Our aussie puppy, Jasper was licking his paw a lot before our trip from Portland, OR to Irvine, CA, but we couldn't get into our vet before we left. We drove 18 hours and by the time we got there, his paw was red and quite sore! We googled ER pet places and stopped here. The two staff working that evening were wonderful. It was 2 am! "

The communications process was excellent.
" Very clean facility. We were seen almost immediately. The intake process was well managed and terms and conditions very clear. The communications process was excellent. I knew what to expect. "


I was referred to Pacific Care Pet Emergency by my primary vet.
" I was referred to Pacific Care Pet Emergency by my primary vet. I live in Long Beach, so they are not the closest emergency vet to me, but will be my first choice from this point forward. My dog Bettie was refusing to eat or drink, and this had been going on for several days. I was extremely concerned, it was the weekend and my prima "


Excellent care.
" Very good care. I appreciated the hospital like standard of care and triage process. Was very very comfortable with how doctors and staff approached my dog's issue. Doctor was extremely professional and thorough. Also appreciated the transparent pricing; I didn't feel like I was being just handed an enormous bill Excellent care "

available on holiday and provided good care for our dog.
" The vets are skilled and techs helpful. I do feel like the cost was too high - one night was the same I pay for a quarter tuition for my son. I was also a little surprised that arrangements were made to be there at 6:00 but there was still a long wait before we began the check out process. available on holiday and provided good care for our dog "

Dr. April Durtschi is OUTSTANDING She clearly explained the c.
" Dr. April Durtschi is OUTSTANDING She clearly explained the cardiology examination and what is happening to our pets Mamacita and Chica. Dr. April Durtschi is the first cardiologist to take the time to talk with us about what's going on in our fur babies hearts. Also, Kari, Matty and the front desk staff are wonderful caring people, "

The vets are skilled and techs helpful.
" The vets are skilled and techs helpful. Our dog was very sick from complications due to diabetes. We were unsure if we should treat him or if it was time to put him down, and the vet helped provide some guidance. We were glad we made the decision for treatment as he is doing better now. I do feel like the cost was very high - one nig "

During this difficult time, caring for our boy, prime importance.
" If I give a 10, no room for improvement but actually a 9.5….hv been very happy with the quality of care for our beautiful boy…the docs/staff have been wonderful and treatment excellent. I feel confident in using PC as my ER fir him. During this difficult time, caring for our boy, prime importance "

This was my third visit to this facility and every time my do.
" This was my third visit to this facility and every time my doggy was well taken cared for by the knowledgeable and caring staff. I felt confident that my doggy was in excellent hands. "

This was my third visit to your clinic and every time I felt sure that the staff knew how to deal wit.
" Everyone was genuine and caring for Kiki during her most recent visit. This was my third visit to your clinic and every time I felt sure that the staff knew how to deal with Kiki's health issues. "




Plan of care, sent me home with six days of medication.
" No wait Supportive initial contact with receptionist Clear plan of care Friendly staff Clean facility Plan of care, sent me home with six days of medication "

Explained everything very thoroughly.
" The staffs are all very good. Dr Nguyen is very enthusiastic and professional. She explained the symptoms of my dog very clearly. She listened to all my requests. Overall very good experience. Explained everything very thoroughly "


Being flexible to my pet's needs.
" The cardiologist stayed late so she could see my dog, which I appreciated. Everyone was nice and welcoming. I got into a room quickly and the doctor took her time to explain everything to me. Being flexible to my pet's needs "

Get to the root of level of care needs.
" Quality doctors, expensive care. Doctor Sarah Beaman was professional and explained the level of care my cat needed, but the finance team could've put some more effort in caring. "





This place is awesome .
" This place is awesome ! Everyone was so friendly and knowledgeable! They took great care of my dog and were very transparent about options for his care. The staff was thorough and professional which is something I really appreciated. I will only go to this hospital if emergency care is needed for my pup. Also with all the animals goi "

bathrooms are very clean.
" promptness in answering calls, reception and during corvid restrictions there was no excessive wait when i came to the appointments. clean and spacious lobby bathrooms are very clean "



Timely checkin and Dr and assistant kept us posted through all steps.
" Very helpful and friendly staff. Clean new building and offices. Dr was very sincere and didn't push unwanted tests, procedures or products. Took care of my dog and very happy to be recommending by our vet. Timely checkin and Dr and assistant kept us posted through all steps. "



Very helpful and friendly staff.
" Very helpful and friendly staff. Clean new building and offices. Dr was very sincere and didn't push unwanted tests, procedures or products. Price was on par with other hospitals we have visited in past. Took care of my dog and was very happy to be recommending by our vet. Timely checkin and Dr and assistant kept us posted through al "

Efficient, kind and listened to our concerns.
" Great staff, clean facility. The ER Dr. Lessard was thorough in her explanations, answered all our questions and concerns. Believed we were in good hands. Efficient, kind and listened to our concerns. "

So it has been a week since we had to take our little girl Blossom to Pacific Care and the staff and.
" So it has been a week since we had to take our little girl Blossom to Pacific Care and the staff and doctor was absolutely caring for our loss. I'm not a cat person but this little orange cat had my heart and was very hard for me. I miss her so much and again this place I felt good on our decision to have her go to the rainbow Bridge "

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