Kind Words From Our Clients
I really can't express how much I liked this place.
" I really can't express how much I liked this place. I was pretty desperate trying to get my Gizmo in to a vet asap due to constipation, pain and bloating. Nobody would see him. I was referred here and luckily they got us in. They are a SUPER clean and nice office. They offer coffee and such while you wait. They are very attentive and they were able to not only help Gizmo but they helped me by asking my budget and going from there. I spent way less than I thought. Not gonna lie, having to make a... e. I was pretty desperate trying to get my Gizmo in to a vet asap due to constipation, pain and bloating. Nobody would see him. I was referred here and luckily they got us in. They are a SUPER clean and nice office. They offer coffee and such while you wait. They are very attentive and they were able to not only help Gizmo but they helped me by asking my budget and going from there. I spent way less than I thought. Not gonna lie, having to make a 1K dollar deposit was worrisome for me. The most I had to spend was that. Thankfully we were able to get it down to just a little over half that price. With their help and me nursing my fur baby we were able to unclog him and he is no longer in pain and is back to strolling around the house like he owns the place...😂... Thank you sooooo much to ALL the amazing staff and Veterinarians at Pacific Care Pet Emergency hospital. You all rock ♥ I hope I don't need this place any time soon but when and if I do, I'll definitely be back here. Read More "
The staff are WONDERFUL.
" The staff are WONDERFUL. Despite being busy and dealing with emergencies, they took the time to explain everything in detail and patiently answered any questions. They also came across as so competent and capable at their jobs that I feel so reassured that my dog was in great care. This was the first time I ever had to leave her in a hospital overnight, but I was actually able to sleep knowing that she was in the best possible hands. "
Showed genuine compassion for my dog and the stressful situation.
" The staff are WONDERFUL. Despite being busy and dealing with emergencies, they took the time to explain everything in detail and patiently answered any questions. They also came across as so competent and capable at their jobs that I feel so reassured that Violet was in great care. Showed genuine compassion for my dog and the stressful situation "
Glad we came here after our dog ate a huge amount of grapes.
" Glad we came here after our dog ate a huge amount of grapes. Everyone here was very friendly and responsible which gave us a break from the tension. Dr. Beaman is super nice and professional. We are not native speakers but she talked with us clearly and slowly, and explained every step they gonna take to help our dog. Fortunately, after two days of medical help, our dog is out of danger. We are very grateful for their help and their price is very reasonable. "
The staff are WONDERFUL.
" The staff are WONDERFUL. Despite being busy and dealing with emergencies, they took the time to explain everything in detail and patiently answered any questions. They also came across as so competent and capable at their jobs that I feel so reassured that my dog was in great care. This was the first time I ever had to leave her in a "
Provide detailed explanations on what was seen & how to care for our dog best.
" Fantastic care, phone call updates as we went. Loved that the vet didn't immediately jump to surgery & let Daisy pass the rock she ate 🙂 Easer healing for her & easier on our wallets too. Provide detailed explanations on what was seen & how to care for our dog best. Did not immediately jump to surgery - thank you! "
Fantastic care & phone call updates as we went.
" Fantastic care & phone call updates as we went. Loved that the vet didn't immediately jump to surgery & let Daisy pass the rock she ate which was causing her not to eat & puking all weekend. Easier healing for her & easier on our wallets too. Thank you! (First 2 pics on Monday Noon; Next 2 pics w rock moved into colon Tuesday AM) "
Made both the humans and dog feel at ease.
" I was very impressed with the friendly and caring interactions I had with everyone there. They made a very difficult time for us better. I appreciate that only those actions that were absolutely necessary were done. I also appreciate that the cost was taken into consideration as well. They made both the humans and dog feel at ease. "
I was very impressed with the friendly and caring interaction.
" I was very impressed with the friendly and caring interactions I had with everyone there. They made a very difficult time for us better. I appreciate that only those actions that were absolutely necessary were done. I also appreciate that the cost was taken into consideration as well. They made both the humans and dog feel at ease. "
promptly prepare a plan to do what is best for my cat.
" Dr Duesburg was recommended by one of her colleagues. She was thorough and caring and explained our cat's condition in a way we could understand. promptly prepare a plan to do what is best for my cat "
Dr Duesburg was recommended by one of her colleagues.
" Dr Duesburg was recommended by one of her colleagues. She was thorough and caring and explained our cat's condition in a way we could understand. promptly prepare a plan to do what is best for my cat. A plan of action and consistent communication is key! "
Speaking to us in a warm and safe tone and manner.
" Super friendly and knowledgeable staff. Location is extremely clean, calm, and warm which was comforting. Staff spoke to us in a warm and safe tone and manner. "
Dr.Chung saved my furr baby's life.
" Dr.Chung saved my furr baby's life. The staff and Dr.'s are absolutely amazing. My 1 year old Australian cattle dog was extremely sick and all the Dr.s and hospitals i took her too couldn't figure out what was wrong with her. They just told me she was going to die. For two months I was devastated they couldn't help her with all the t "
Made me feel at ease during a very stressful and worrisome event happened to my dog.
" Everything went well from start to finish. Everyone was so caring and made me feel at ease while I worried about my fur baby. They took very good care of him. Thank you all! Made me feel at ease during a very stressful and worrisome event happened to my dog. "
Everything went well from start to finish.
" Everything went well from start to finish. Everyone was so caring and made me feel at ease while I worried about my fur baby. They took very good care of him. Thank you all! Made me feel at ease during a very stressful and worrisome event that happened to my dog. "
Compassion and care.
" I first visited Pacific Care during Covid and drove over an hour from the Pasadena area. The level of service and the overall process made the experience positive. This was my 4th visit for a pet emergency and the overall care all my pets have received has been superb. The service from the front desk is welcoming and reassuring. The care my pets have received from the vet techs and the vets has been amazing. I feel cared for and it gives me peace of mind to know my pets are receiving great care... ve over an hour from the Pasadena area. The level of service and the overall process made the experience positive. This was my 4th visit for a pet emergency and the overall care all my pets have received has been superb. The service from the front desk is welcoming and reassuring. The care my pets have received from the vet techs and the vets has been amazing. I feel cared for and it gives me peace of mind to know my pets are receiving great care with compassion and true love for my pets. Read More "
I first visited Pacific Care during Covid and drove over an hour from the Pasadena area to get there.
" I first visited Pacific Care during Covid and drove over an hour from the Pasadena area to get there. The level of service and the overall process made the experience positive. Yesterday was my 4th visit for a pet emergency and the overall care all my pets have received has been superb. The service from the front desk is welcoming an "
Took the best care of my pup.
" We had such a great experience with pacific care. My sweet pup was brought in for vomiting and ended up needing emergency surgery. The team was so kind and whenever I had a question or just wanted to check on her they were more than happy to help me. Took the best care of my pup! "
We had such a great experience with Pacific Care.
" We had such a great experience with Pacific Care. My sweet pup was brought in for vomiting and ended up needing emergency surgery. The team was so kind and whenever I had a question or just wanted to check on her they were more than happy to help me. Took the best care of my pup! "
provide some hope that we may cure Sky.
" new clean facility!😊 < br />capable staff😊 < br />had to wait 15 minutes wit appt 😞 < br />had to wait six days for an appointment😞😞 provide some hope that we may cure Sky "
The staff was so kind and caring last week, when my poor Petey Boy had a stroke.
" The staff was so kind and caring last week, when my poor Petey Boy had a stroke. They tried to revive him, but he was gone. The love and care they gave us meant the world as our hearts were broken. Thank you to Pacific Care for everything. We will be bringing our other fur babies here. Hilary R. "
This is the best place for your furry companions.
" This is the best place for your furry companions. The staff were very accommodating. We had an urgent matter and they took care of us quickly and made sure we understood exactly what was going on. Even though it was the most difficult decision to make we felt like home. Thank you so much for your caring and sympathetic service. "
Took the time to explain and allowed for questions and did a demonstration on how to use nebulizar.
" Made me feel that I was in good hands, the doctor actively listened to me and was empathetic. Her expertise made me feel I could trust her recommendations. Took the time to explain and allowed for questions and did a demonstration on how to use nebulizar "
Provide clear instructions and reassurance as to what was happening and what the next steps were.
" The convenience and care we received when we were worried sick was truly the best. The medicine they gave us to make our baby comfortable for the night until she could go see her vet/dentist in the morning really made a huge difference. We appreciate it so much. Provide clear instructions and reassurance as to what was happening and what the next steps were. As well as provide a short term plan to hold Garfield over until she got to the vet in the morning. "
The convenience and care we received when we were worried sic.
" The convenience and care we received when we were worried sick was truly the best. The medicine they gave us to make our baby comfortable for the night until she could go see her vet/dentist in the morning really made a huge difference. We appreciate it so much. Provided clear instructions and reassurance as to what was happening and "
Explaining diagnosis.
" Very caring staff. While the wait was long, they do prioritize pets by their severity of illness. Doctors and staff took time to explain and listen to you. I just wish they were closer to me in Yorba Linda. Explaining diagnosis "

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