Marlo has spent many years in veterinary management before joining Pacific Care Pet Emergency and Specialty in July. As referral relationship manager, she understands the importance of building strong relationships with the referring community. Quality pet care and excellent customer service is near and dear to Marlo’s heart and her goal is to make sure pet parents have access to specialty care through a seamless referral process. She believes that efficient and clear communication between the pet care team is essential. Marlo has extensive leadership training and hopes to earn her CVPM in the future!